Eco-Challenge // Help Index





Topics

Preview the Site
Browser Plug-ins
America Online Users
Missing Frames
Video and Audio
Eco-Challenge Sabah 2000 Updates

Cookie Setting
JavaScript Errors While Loading Page
JavaScript-Enabled Browser Error
Printing Pages
Browser Optimization
Contact Us

This site has been designed to take advantage of the latest Internet browser technology. You will need Netscape Communicator 4.0, Netscape Navigator 4.0 or Internet Explorer 4.0 to successfully experience the site.


Preview the Site.
To maximize your experience while following Eco-Challenge Sabah 2000, our preview section will give you a visual tour and direct you to each of the prominent sections that tell the immersive story of this years event.

Preview the site here.

top



Browser Plug-ins.
Great athletes spend years preparing for their events. It only takes a few minutes for you to prepare your computer to get the most out of this site.

By downloading three plug-ins – RealPlayer, Macromedia Shockwave Flash Player and Quicktime – you will be able to experience the full breadth of Quokka's digital sports coverage.

Plug-ins are simple tools that will enhance your browser's capabilities – for FREE. Once you have downloaded them, they will be automatically recognized and used by your browser. It's an easy one-time process.

Get your browser plug-ins here – it's free and easy.

top



America Online users.
Please upgrade to AOL version 4.0 and use Microsoft Internet Explorer as your browser.
top

Missing frames.
Resizing your browser while the site is loading can cause the page to load improperly and parts of it disappear. If this has happened, click the browser's 'Reload' or 'Refresh' button.
top

Video or Audio replay problems.
If you're having problems playing video or audio clips, you may not have the necessary software installed on your computer. RealNetworks' RealPlayer is required to view and listen to streaming media on this site. Don't worry – it's easy to download and it's free.
Click here to download it.
top

Keeping up to date about Eco-Challenge Sabah 2000.
To get periodic updates about Eco-Challenge Sabah 2000, enter your email address in the box titled "Email Address." You'll be kept up to date with the latest information about the Eco-Challenge and our events.
top

Cookie setting.
You may receive a message asking you to allow a cookie to be set.
Cookies are bits of information that are stored in your computer. They are used to identify and track information. Cookies are used strictly on your behalf, for either improving computer performance or enhancing your experience at our site.
To accept cookies (recommended), please follow these directions:


Navigator 4.x

Internet Explorer 4.x

  • Click on "View"
  • Go to "Internet options"
  • Click on "Advanced"
  • Find the word "Cookies"
  • Check the box that says, "Always accept cookies"
  • Un-check the box that says,"Prompt before accepting cookies"
top

JavaScript errors while the page is loading.
If you are prompted about a JavaScript error, try reloading the page in your browser by clicking "reload" or "refresh" in the upper-left-hand corner. This should allow the script to reload and perform properly.
top

JavaScript-enabled browser error message.
If you receive a message stating that your browser is not "JavaScript enabled," you need to enable your browser for JavaScript. To enable your browser for JavaScript, follow these easy steps:

1. Figure out which browser you are using.
Browsers commonly display their brand name and sometimes the version number when you first start them. However, this startup screen may go off the screen too quickly. If this happens to you, simply select "Help | About..." from the main menu once the browser is loaded. The exact menu option may read "Help | About Internet Explorer," "Help | About Navigator..." or "Help | About Netscape...."

2. Find your browser type in the list below and follow the steps. Communicator 4.x

Explorer 4.x
  • Go to "View | Internet Options..." from the main menu.
  • Change to the "Security" tab.
  • Select "Custom" and click on the "Settings..." button.
  • (To enable): make sure "Enable" is selected under "Active scripting." (To disable): make sure "Disable" is selected under "Active scripting."
  • Restart your browser.
Simply reloading the page, rather than restarting the browser, may be sufficient with certain browser versions.
top


Printing pages.
If you're having trouble printing a part of the page, your browser may be printing the wrong frame. Use the following instructions to print:

If you are using Netscape version 4.x:

  1. From the page you would like to print, left-click your cursor on the object you would like to print.
  2. Go to File.
  3. On the pull-down menu, click "Print Frame."
  4. This will print your page.

If you are using MS Internet Explorer version 4.x:

  1. From the page you would like to print, place your cursor anywhere on the page (but not directly on an image) and right-click with your mouse.
  2. From the pull-down menu, click "Print."
  3. Make sure the box that says "Only the selected frame" is checked and click "OK."
  4. This will print your page.

top

Browsers.
The following are the browser versions recommended for an optimal ecochallenge2000.com experience:

   To view our site using a Netscape browser, you need Netscape Navigator 4.x or Communicator 4.x. If you don't have one of these versions you may download the latest version of either Navigator or Communicator for free by clicking here:
Netscape Navigator or Communicator


   To view ecochallenge2000.com using a Microsoft browser, you need Internet Explorer 4.0. If you don't have this version or a newer version, you can download it for free by clicking here:
Microsoft Internet Explorer

Set your monitor's resolution to 800 x 600 or higher. For Windows, change the setting in the Display control panel. For Macintosh, select the Monitors & Sound control panel.

WARNING:
Internet Explorer 4 for the Macintosh has proven to be unstable with some of the features on this site. We do not recommend browsing this site with that configuration. If you do, please be prepared for unexpected browser behavior.


Contacting Us
If you need help with our site, check out the Help section. If you have feedback about the content of the site, send email to
feedback@ecochallenge2000.com. We look forward to hearing from you.

Disclaimer
The information and documentation contained on this site is the subject of evolution and may not always be the most current information or documentation in effect. Before relying on such information for purposes which may have legal consequences, please clarify with the relevant company.

Do not duplicate or redistribute in any form.